All deposits are non-refundable. By paying a deposit, you understand and agree to the policies below. Please email [email protected] if you have questions or concerns.
Deposits can also be paid electronically with cryptocurrency (Bitcoin preferred) and CashApp. Please reach out if you wish to pay via crypto or CashApp. PayPal, Zelle, and Venmo are not accepted.
Cancellations
Services cancelled 48 to 24 hours in advance incur a cancellation fee of 50% of the total amount. No-call/no shows & services cancelled within 24 hours of meeting incur a 100% fee. Video chats cancelled less than 60 minutes beforehand are subject to a cancellation fee of 50% of rate.
A 25% cancellation fee applies to all services requiring travel or services requiring more than one day 1-1, as I have already blocked off time for us and declined business with others.
If Ravone incurred non-refundable expenses on your behalf, those costs are added to the cancellation fee.
Ravone expects all cancellation fees to be paid within 72 hours of cancellation. Ravone doesn’t reschedule until cancellation fees are paid.
Rescheduling
Deposits and prepayments are transferable to a future service up to 6 months from the date of rescheduling as long as any non-refundable expenses and cancellation fees are covered.
If Ravone incurred non-refundable expenses on your behalf, those costs are added to the remaining amount due.